Our Services
Focus areas
- Guidance, advice, consultation & onboarding for researchers or research groups on existing platforms.
- First line of response when researchers need platforms that are not yet offered.
- Gathering & providing feedback from Research to IT.
- Cost-effective maintenance of your solutions for unburdening researchers.
Examples from our cases
Data platforms
We improved tooling for registering, monitoring, and visualising the growth of corals, and designed a more FAIR mechanism for collecting and associating research data to allow upscaling.
Innovative topics
A research group had working Deep Learning models — but maintenance was taking too much effort. We provided a more professional setup, saving valuable time and effort.
Hosting
You developed a model on your laptop that works… on your laptop. Now the community needs to use it and contribute. We help you host the application in the best, most maintainable way.
Courses
We provide several courses that enable researchers in their digital journey: Linux basics, Containers fundamentals, and Kubernetes fundamentals are some examples.
Maintenance for groups
We unburden research groups by taking care of the maintenance of various applications within a group. The level of maintenance depends on the needs of that group.
Departmental IT
Occasionally, hardware in research buildings operates under suboptimal conditions. We offer support to ensure these services are properly integrated into existing platforms.
Acceptance criteria for our solutions
- Architectural design is available and up-to-date
- Documentation on the application setup is present to ensure continuity
- Modifications made during or after installation are explicitly recorded via release notes
- RASCI known and agreed
- Upgrade and update process known and agreed
- Application runs on WUR-governed platforms
- Version management done in Git where possible
- CI/CD compatible
- Deployed and configured as-code
- Application runs on latest OS −1
- Web server software is Nginx or IIS
- Monitoring and logging implemented
- Alerting configured for critical failures
- Backup and restore procedures documented and tested
- Follows WUR security policy
- At least 2 environments available with consistent configuration
- Known bugs/errors and fixes are documented
- Runbook available for common operational tasks and incidents